Chennai designer Pallavi Singh has a narrow escape after Uber cab catches fire

Pallavi said she came to know it was only the skeleton of the car that had remained and said it was the scariest moment of her life.

author_img N.J. Pinto Published :  14th January 2019 12:39 PM   |   Published :   |  14th January 2019 12:39 PM

Pallavi Singh

There are many people who travel by Uber and Ola every day, and many of them have had weird experiences with drivers, which have been reported. However, Chennai-based designer Pallavi Singh reported an incident which was far worse, as she was on her way home in Chennai. The designer took to social media to share that the Uber car she was travelling in caught fire in the middle of the road, and sent out a warning about the same. 

The designer, who was on her way back home, on the TTK flyover, in her Twitter post said she sensed a burning smell in her car, but initially, she thought it was coming from outside the car and ignored it. However, once she drove up the flyover, she noticed smoke coming out of the foot area and AC ducts but to her shock, her driver had not noticed any smoke and did not even care to warn her about it. Upon questioning him, he did not say anything but several people on the outside said there were sparks coming out of the bottom, and told them to pull over. 

Pallavi immediately got out of the car with the driver, and from a safe distance, saw the car burn down to ashes along with her belongings including her IDs and wallet. She went on to add that she came to know it was only the skeleton of the car that had remained and said it was the scariest moment of her life. The designer went on to criticise Uber as it had been over 24 hours, and they still hadn’t responded to her about the incident. However, the travel service has now responded, with an official statement, “Uber is grateful that both the rider and driver partner are safe after this incident. We have also reached out to them both and applaud the rider for quickly bringing this issue to our attention. There’s nothing more critical than the safety of our riders and driver partners and we standby to assist the law enforcement with any information they might require.”


@uber_india A word of caution to all Uber users out there, who believe their safety is being taken care of with utmost sincerity. Last night, on my trip back home, I sensed a burning smell inside the car. At first my limited imagination made me think that it’s coming from the outside. Once the car drove up the TTK road fly over, I saw smoke coming out from the foot area and possibly the AC ducts. To my shock, the driver had not spotted it nor taken any effort to warn me about it. I warned him and asked him what was going on. Luckily, people from other cars around told us to pull over, as they had seen sparks from under. We stopped and exited the car, only to see it burn down to ashes, and along with it my bag containing my IDs, Dailies and Wallet. I came to know that only the metal skeleton of the seats remained. It was undoubtedly the scariest moment of my life. I cannot get that image out of my head. And it’s been over 12 hours since this happened and I wonder if Uber even knows this happened or have absolutely nothing to say to me. This is heights of carelessness, ignorance and utter lack of interest in their customers. Thanks Uber. FYI, I saved your driver’s life last night. @uber_india

A post shared by Pallavi Singh (@pallavi_85) on